Self-exclusion involves a joint commitment from the customer and us. We will take reasonable steps to prevent the customer from re-opening their account or opening new accounts. However, during the period of self- exclusion; the customer must not attempt to re-open their account nor try to open new accounts.
Self-exclusion periods have a minimum duration of 6 months. The maximum length of the self-exclusion can be indefinite.
Please note that during a time-out/cool-off or self-exclusion period, customers will not be able to deposit funds or play. Also, they will be excluded from targeted commercial communication.
Parental control software like Cybersitter and NetNanny can also be used to block access to gambling sites.