Terms and Conditions
Terms and Conditions of Use of Services of Africabet International Limited. (hereinafter Africabet)
1.1. These Terms and Conditions (“T&C”) refer, in the valid Version, to the usage of the Betting offer (as defined below) by the customers through any of the websites (africabet.com) and other URLs belonging to or that are licensed to AFRICABET INTERNATIONAL LIMITED, including the related internet-, mobile or other platforms.
1.2. These T&C constitute a binding agreement between the customer and Africabet International Limited.
1.3. AFRICABET INTERNATIONAL LIMITED, is a Private Limited Liability Company based in Curaçao and is subject to the legislation of Curaçao. The correspondence address of the Company is Orionweg 10 C, Curaçao. The companies registered business address is Dr. Hugenholtzweg z/n, UTS Building, Curaçao.
1.4. AFRICABET INTERNATIONAL LIMITED, is licensed in Curaçao and regulated by the Central Government of Curaçao (formerly The Netherlands Antilles). The sublicence is issued under the Master license of Curaçao eGaming, a limited liability company incorporated and established in Curaçao, located at Dr. Hugenholtzweg z/n, UTS Gebouw, Curaçao, and holder of License No.1668/JAZ, Curaçao eGaming, holder of License 1668/JAZ issued by the Central Government of the Curaçao (formerly The Netherlands Antilles) is entitled to issues sublicenses.
All AFRICABET.COM products are jointly operated by Bright Spot registered address 5 Secretary's Lane Gibraltar and AFRICABET INTERNATIONAL B.V registered address ORIONWEG 10-C, Curacao, a company licensed and regulated by the laws of Curacao under the CURACAO eGAMING license number add 668/JAZ. Payments are processed by METEBU MALTA LIMITED registered address SUITE A, TRIQ MATER BONI CONSILI, PAOLA,PLA 1610, as per agreement between the two companies.
The sublicense was issued to AFRICABET INTERNATIONAL LIMITED, on 4th October 2016
1.5. All bets placed either on the website or through an affiliated agent are operated, held, accepted, placed or processed exclusively in Curaçao. AFRICABET INTERNATIONAL LIMITED pays betting and other taxes in Curaçao.
1.6. These T&C apply once the customer makes a usage of AFRICABET INTERNATIONAL LIMITED products. This means that the customer places a bet via the website. By placing a bet the customer agrees to these T&C.
1.7. The customer is obligated to read these T&C carefully and entirely before he/she makes usage of a AFRICABET INTERNATIONAL LIMITED product. If the customer does not agree with any provision of these T&C he/she must not use or continue to use the Websites.
1.8. By placing a bet a betting contract is concluded between AFRICABET INTERNATIONAL LIMITED as the betting organizer and the customer as a user.
1.9. AFRICABET INTERNATIONAL LIMITED reserves the right to modify these T&C.
1.10. The costumer declares to have fully understood the currently valid version of T&C, and agrees to comply with them.
1.11. AFRICABET INTERNATIONAL LIMITED reserves the right to modify and amend this Agreement at any time.
1.12. These amendments will become effective immediately after being posted on the internet. It is the customer’s sole responsibility to review this Agreement and amendments before placing a bet.
1.13. Rules and explanations for placing various types of bets on various events provided separately on the Website are incorporated into these T&C.
1.14. These T&C are published in several languages, for information purposes and ease of access for the customer. However, only the English version applies as a legal basis for the business relationship between AFRICABET INTERNATIONAL LIMITED and the customer. In case of any dispute between the English version of the T&C and versions in other languages, the English version shall prevail.
2. Eligibility to use AFRICABET INTERNATIONAL LIMITED’S Services
2.1. You may gain access to AFRICABET INTERNATIONAL LIMITED’S provided service if and only if:
2.1.1.You are over eighteen (18) years or the corresponding minimum legal age of majority as stipulated by the jurisdiction of Your residence;
2.1.2.It is legal for You to participate in sports betting according to applicable laws in the jurisdiction of your residence;
2.1.3.Bets are not placed on behalf or for the account of bookmakers or betting agents and their employees.
2.1.4.The customer is not involved in the sports event (e.g. as a participating athlete, owner, trainer or official of the participating club).
2.1.5.AFRICABET INTERNATIONAL LIMITED reserves the right to cancel bets that are placed against these standards, also after the event.
2.1.6.It is entirely and solely the responsibility of the customer to enquire and ensure not to breach applicable laws by participating in a bet.
2.1.7. Prohibited territories are USA, France, The Netherland and the Dutch Caribbean Island, which are Curacao, Aruba, Bonaire, St. Maarten, St. Eustatia and Saba if you are citizen of any above mentioned country you are not permitted to wager on our online gaming website, your access will be blocked and any wagers will be cancelled.
3. Winnings and Determination of Winnings
3.1. Winnings on bets with fixed odds are calculated by multiplying the odds with the wager.
3.2. Provided the outcome is certain all bets will be decided and evaluated. AFRICABET INTERNATIONAL LIMITED only accepts the results that occur during the event. Any changes that are made after this time have no influence on the evaluation of the betting event. Bets that have already been decided at the time of the interruption (live bets, half-time bets, match period bets, over/under bets, first goal etc.) are evaluated without regard to the time of the interruption or resumption of the match. If the event is canceled after the regular time (extra time / penalty shoot-out), the result after the regular time applies. 3.3. If a sports event that was cancelled, interrupted or withdrawn is restarted or continued by the end of the following day, local time, the bet will apply to the newly restarted or continue the bet continued betting event. If the match is not restarted or continued, it will be declared invalid. This shall not apply to betting markets previously offered as live bets and already evaluated (e.g. first goal, next goal, half-time bets, over/under bets). League matches or matches played within a tournament (e.g. Cup matches), which are ended by the referee before completion of the regular time of the match, will be evaluated according to the final score at the time, if the referee declares the match as finished with the final whistle and if the match is added to the official tables and is not replayed or continued to a later stage.
3.4. For all sports bets applies that if the part on which a bet has been placed on does not start, regardless of the reason, but the event itself starts, the bet has been lost. However, if the entire betting event does not take place, the bet will be declared as cancelled. For the bet type “goal scorer” applies that the player wagered on must participate in the match at the start of the event, otherwise the bet will be cancelled. Subsequent substitution will not be taken into consideration.
3.5. Dead heat: If two or more participants in a sporting event are declared winners, the stake will be divided accordingly.
3.6. Any attempt to collude or intent to participate, directly or indirectly, in any collusion in the course of any betting activity is strictly prohibited.
3.7. All transactions are checked for possible money launding. Any suspicious activity on an account may be reported to the authorities and the balance of the betting account will be frozen. Also the closing of the relevant account and the confiscation of the funds is possible.
3.8. In all the aforementioned cases AFRICABET INTERNATIONAL LIMITED shall notify the customer immediately in writing (by email or otherwise) and ask for a written statement. If the customer should fail to submit a statement within the prescribed period, AFRICABET INTERNATIONAL LIMITED is entitled to terminate the customer's account until the situation and the resulting legal consequences are clarified.
AFRICABET INTERNATIONAL LIMITED reserves the right to assert claims for damages against the customer, if he/she was involved in the incurred damage.
4. Your User Account
4.1. Registration and opening of the user account must be carried out personally by the customer.
4.1.1.In order to be able to place bets using using any of the Websites, the customer must first register with AFRICABET INTERNATIONAL LIMITED and open an account ("User Account”).
4.1.2.The registration is done either through the website of AFRICABET INTERNATIONAL LIMITED or at a betting shop. The provisions of the registration are noted in the instructions.
4.1.3. The customer must enter all mandatory information requested into the registration form, in particular, name and surname, address and contact details, including a valid email address, as well as the needed payment information. All information must be true and correct. It is the sole responsibility of the customers to ensure that the information he/she has provided is true, complete and correct. AFRICABET INTERNATIONAL LIMITED does not accept any liability for the misuse of a betting accounts with the specified username and password, by an unauthorized person. The customer is responsible for maintaining the confidentiality of the username and the password; all account transactions, deposits and withdrawals are registered under these information of the customer.
4.1.4.Customers are hereby notified that AFRICABET INTERNATIONAL LIMITED carries out verification procedures of user accounts. A user account may be blocked or closed if it is found out that the customer has provided incorrect or misleading information.
4.1.5. Customers are not entitled to more than one user account. If a customer tries to open more than one account, all betting accounts will be closed. In this case AFRICABET INTERNATIONAL LIMITED reserves a general exclusion of the customer.
4.1.6. If a customer notices that he/she has more than one user account under different names, he/she must notify AFRICABET INTERNATIONAL LIMITED immediately.
4.1.7.As part of the registration process customers will have to choose a username and password for the login into the Website(s). It is the sole and exclusive responsibility of the customer to ensure that the login details are kept securely. Customers must not disclose their login details to anyone. AFRICABET INTERNATIONAL LIMITED is not responsible for any abuse or misuse of a user account by third parties due to disclosure of login details by a customer, whether intentional or accidental, whether active or passive.
4.1.8.AFRICABET INTERNATIONAL LIMITED reserves the right to reject a registration without stating the reasons for such actions. Customers are entitled to close their user accounts at any time. In that respect they can contact our customer service. In the event of closing an account at a customer’s request, we shall pay out the existing credit on the user account.
4.2. Deposits into User Account
4.2.1. Customers may participate in any sports betting, only if they have sufficient funds on the user account for such participation. AFRICABET INTERNATIONAL LIMITED shall not give you any credit whatsoever for participation in sports betting.
4.2.2. The minimum deposit is US 10,00 the maximum deposit is US 10.000,00. There are no charges nor processing fees for the customer.
4.2.3. To deposit funds into the user Account, customers can use any of the methods specified in the relevant pages of the Website(s), as may be amended from time to time.
4.2.4.AFRICABET INTERNATIONAL LIMITED reserves the right to use additional procedures and means to verify the identity of a customer when deposits are effected into user accounts. Customers have no right to receive interest or other sums produced by the account. The personal balance may be viewed at any time under "My Account”.
4.3. Withdrawals from User Account
4.3.1.Withdrawals are made via Bank transfer or by using Wirecard payment service. There are no charges nor fees for customers.
4.3.2. AFRICABET INTERNATIONAL LIMITED will carry out additional verification procedures for any withdrawal exceeding the equivalent of US 1,300 and reserves the right to carry such verification procedures in case of lower payouts.
4.3.3. Customers can make withdrawals of a minimum US 1 and maximum of US 1 500 to the bank account or Mobile Money . Customers may only withdraw real money balance (no bonus or other promotion amounts credited by the company) from their accounts. In order to release bonus amounts and turn them into real money balance, the bonus must be wagered a few times, depending to the offer’s Terms and Conditions, which will be communicated to the customers each time they participate to them. Only winnings can be withdrawn from a customer's account, you cannot deposit funds into your Africabet account and decide to withdraw it. We implore punters to place bets with their deposits and withdraw from the winnings i.e. you cannot withdraw any amount of money you have not won. Any withdrawal made under such circumstance would be reversed back to the on Africabet account.
4.4. Inactive User Accounts
4.4.1.If there is no activity on an account for 30 months, the account is considered inactive.
AFRICABET INTERNATIONAL LIMITED will transfer the credit that may be on the user account to the bank account stated by the customer in the account. The user account will be blocked.
5. Your obligation as a Customer
5.1. You hereby declare and warrant that:
5.1.1.You are over 18 years or such higher minimum legal age of majority as stipulated by the jurisdiction of your residence and, under the laws applicable to You, legally allowed to participate service offered on the Websites.
5.1.2.You are participating in the sports betting in your personal non-professional capacity for recreational and entertainment reasons only.
5.1.3.You participate in the sports betting on your own behalf and not on behalf of any other person.
5.1.4. You are not a resident of Curaçao.
5.1.5.All information that you provide to AFRICABET INTERNATIONAL LIMITED during the term of validity of this agreement is true, complete, and correct, and that you shall immediately notify AFRICABET INTERNATIONAL LIMITED of any change of such information.
5.1.6.You are solely responsible for the reporting and accounting of any taxes applicable to you under relevant laws for any winnings that you receive from AFRICABET INTERNATIONAL LIMITED.
5.1.7.Money that you deposit into the user account is not not tainted with any illegality and, in particular, do not originate from any illegal activity or source.
5.1.8.You understand that by participating in the sports betting you take the risk of losing money deposited into your user account.
5.1.9.You shall not be involved in any fraudulent, collusive, fixing or other unlawful activity in relation to your or third parties’ participation in any of the sports bets and shall not use any software-assisted methods or techniques or hardware devices for the same. AFRICABET INTERNATIONAL LIMITED hereby reserves the right to invalidate any betting in the event of such behavior.
5.1.10. In relation to deposits and withdrawals of funds into and from your user account, you shall only use credit cards and other financial instruments that are valid and lawfully belong to you.
5.1.11. It is prohibited to customers to sell, transfer and/or acquire funds to/from other players.
5.1.13. Bets placed on our website should be placed in the same manner as played in any other setting. This means that customers should be courteous to each other and avoid rude or obscene comments.
5.1.14. Customers are strictly prohibited from utilizing AFRICABET INTERNATIONAL LIMITED and it systems to facilitate any type of illegal money transfer system. You will not use the Website for any unlawful or fraudulent activity or prohibited transaction (including money laundering) under the laws of any jurisdiction that applies to you. If AFRICABET INTERNATIONAL LIMITED has suspicion that You may be engaging in or have engaged in fraudulent, unlawful or improper activity, including, without limitation, money laundering activities, or conduct otherwise in violation of these T&C’s, Your access to the Website will be terminated immediately and/or Your account blocked.
If your account is terminated or blocked in such circumstances AFRICABET INTERNATIONAL LIMITED is under no obligation to refund any funds that may be in your account. In addition AFRICABET INTERNATIONAL LIMITED shall be entitled to inform relevant authorities, other online service providers and banks, credit card companies, electronic payment providers or other financial institutions of your identity and of any suspected unlawful, fraudulent or improper activity and you will cooperate fully with AFRICABET INTERNATIONAL LIMITED to investigate any such activity.
6. Responsible Gaming
6.1. You may at your own discretion choose to disable your account from placing any bets on our website for a period of your choice after which your account will be automatically activated.
6.2 Be honest with yourself. If you have difficulties following the above basic rule (even in individual points) we suggest you seek professional help. There are lots of independent organisations that offer help to compulsive gamblers. Further information regarding this can be found at http://www.gamblingtherapy.org.uk/
7. Sports Bets
7.1. A bet can only be placed by a registered customer.
7.2. A bet can only be placed via the AFRICABET.COM website.
7.3. A bet can only be placed by a customer, who has sufficient funds in his/her account.
7.4. The bet, once concluded, will be subject to the version of Terms and Conditions valid at the time of the bet being accepted.
7.5. A bet has been placed as soon as the customer receives a confirmation of acceptance for betting offer from AFRICABET INTERNATIONAL LIMITED. When several bets are placed by a customer, the bets will be processed in the order they are received by AFRICABET INTERNATIONAL LIMITED.
7.6. The customer agrees that at the time he/she placed a bet(s), he/she had no knowledge as to the outcome of the respective event(s). A customer is not allowed to bet on events where he/she is directly involved or has access to insider information. Where there is suspicion of a violation of this rule, AFRICABET INTERNATIONAL LIMITED retains the right to void the bet and to refuse the winnings. AFRICABET INTERNATIONAL LIMITED also retains the right to take any further action to protect its legitimate interests and to comply with local and international laws and regulations. Any suspicious activities may also be submitted to various monitoring agencies that are set up to protect and uphold the integrity of sports.
7.7. AFRICABET INTERNATIONAL LIMITED. retains the right to decline any bet without providing any reason.
7.8. The minimum stake per bet is USD 1,00.
7.9. The list of all bets, their status and further details is available to the customer on the website.
7.10. AFRICABET INTERNATIONAL LIMITED retains the right to declare all bets on an event/s invalid if they emanate from a group of users who appear to have had knowledge of the outcome of such event/s, e.g. manipulated sporting events.
7.11. Any individual or group of individuals deemed to be working as a team (syndicate), who manipulate promotions or any other offer will have their account closed immediately. Moreover, the transactions (bets) will not be evaluated as bets and are therefore not relevant.
7.12. When a bet is declared invalid or void, it will be calculated at odds of 1,00. The stake will be refunded to the customer. In the case of combination bets, the invalid result will not be included in the calculation of the (total) odds.
7.13. Any bet placed after the start of an event is invalid, and such bet will be calculated at odds of 1, 00. The only exception to this rule are bets placed on Live Betting events (i.e. in-running betting).
7.14. Should AFRICABET INTERNATIONAL LIMITED decide to close a user’s account for any reason, bets which have already been placed and accepted within the general terms and conditions and sports rules will not be voided, and the user will be paid any winnings. Should security questions arise in relation to an account, AFRICABET INTERNATIONAL LIMITED reserves the right to void such transactions (bets) within the legal and regulatory scope.
7.15. AFRICABET INTERNATIONAL LIMITED manages users’ accounts and calculates available funds, pending funds, betting funds, as well as the amount of the winnings. Unless proven otherwise, these amounts are considered as final and are not subject to dispute.
7.16. By confirming a bet, a customer confirms his/her willful intention to conclude such a transaction. On confirmation, the transaction is deemed to be completed and as such, nonreversible, without prejudice to any clause in the Terms and Conditions that may provide to the contrary.
7.17. Payouts on bets with fixed odds are calculated by the multiplication of the original stake by the predetermined decimal odds. The result of this calculation includes the original stake amount, which is returned for all real money bets (i.e. not including bets placed from the free bet sports balance).
7.18. Winnings will be paid into the user’s account after the final result is confirmed. Any later amendment to the result, e.g. disciplinary procedures (doping) or intervention by ruling bodies which lead to a post-event modification of the result, will not be taken into account for the purpose of determining the outcome of a bet. However, AFRICABET INTERNATIONAL LIMITED reserves the right to set aside any winnings, should there be investigations into an event as a result of a suspicion of criminal activities that may have affected the result of the event. If any irregularity is confirmed, AFRICABET INTERNATIONAL LIMITED retains the right to cancel any related bets.
7.19. When an event is cancelled or abandoned and no final result is declared within 24 hours, all bets on the event will be declared void.
7.20. In the case of multiple bets (e.g. doubles, trebles, 4-folds, etc.) placed in the form of a combination of multiples through the bet slip (e.g. 3 X Doubles, 2 X Trebles), all bets submitted through this combination will be settled once the final event in the combination has been settled. For example, should you select three markets in your bet slip and place the maximum combination of three Doubles, the three Doubles will not be settled until the final market has been settled.
7.21. AFRICABET INTERNATIONAL LIMITED retains the right to lock accounts and to cancel all bets placed from accounts that have opened multiple accounts for the purpose of placing bets from different accounts. The stakes on these bets will be refunded to the customer but not the winnings.
7.22. Customers may apply for higher bet limits. The limits can be increased upon a written agreement. Please contact our support team to initiate this process.
7.23. The maximum winnings of USD 100.000,00 per day a bet is accepted on the basis that it is the investment of one customer only and that the possible payout amount is the maximum amount that can be won by a customer in one day's betting (regardless of stake).
7.24. Where bets have been placed on different days, the maximum amount that can be won in one day’s betting is determined by the day on which the final event on each bet is settled, rather than the day on which each individual bet is placed.
7.25. AFRICABET INTERNATIONAL LIMITED retains the right to reduce the limits on any event at any time.
7.26. AFRICABET INTERNATIONAL LIMITED is not liable for input or transmission errors. AFRICABET INTERNATIONAL LIMITED reserves the right to correct obvious errors in particular regarding the input of betting odds e.g. wrong odds, results, teams etc.
7.27. AFRICABET INTERNATIONAL LIMITED is not liable for correctness or completeness of information provided.
AFRICABET INTERNATIONAL LIMITED is not liable for the accuracy of live scores, statistics and intermediate results in live betting.
8. Betting Software Error
8.1. If betting software errors or malfunction occur, caused by AFRICABET INTERNATIONAL LIMITED on their own systems or the systems AFRICABET INTERNATIONAL LIMITED makes available to other providers, all matches and events effected will be declared void. The customer is entitled to a full refund of the betting stake. AFRICABET INTERNATIONAL LIMITED is not liable for these software malfunctions.
8.2. Every customer who has discovered a malfunction in the gaming and betting software is obliged to immediately contact AFRICABET INTERNATIONAL LIMITED via email: [email protected]
8.3. In the case of misuse or a malfunction caused by a customer, AFRICABET INTERNATIONAL LIMITED reserves the right to block the user account, freeze the balance and withhold and / or cancel payments of all outstanding winnings that are directly or indirectly a result from the misuse. If the account does not have sufficient coverage for, AFRICABET INTERNATIONAL LIMITED reserves the right to reclaim wrongly paid out winnings. Until full and final repayment of the amount is the customer concerned a debtor of AFRICABET INTERNATIONAL LIMITED.
8.4. Furthermore AFRICABET INTERNATIONAL LIMITED does not assume any guarantee that the information services provided, such as Result notifications by e-mail and other content, are correct, made available and up-to-date. Also, live scores, stats as well as intermediate results of live betting are provided without guarantee.
8.5. AFRICABET INTERNATIONAL LIMITED reserves the right to make retrospective corrections or to declare a bet invalid, if the bet was won due to a technical problem, given that the company can prove this problem by offering technical records. The stake will be refunded to the costumers account. AFRICABET INTERNATIONAL LIMITED reserves the right to make costumers liable for all resulting damages, if he/she knowingly sustained benefits of technical and administrative errors.
9. Bet Cancelation
9.1. A bet can be declared as void or “invalid” (e.g. cancelation of the match) and in this case it will be evaluated with 1, 00 odd.
9.2. Combination bets are valid, even if a match or event has been declared invalid.
9.3. AFRICABET INTERNATIONAL LIMITED reserves the right to cancel a bet partially or completely when it is obvious that one of the following occasions has occurred:
a) The bet was offered, placed and/or accepted due to an error;
b) The bet has been placed, while there were technical problems with the betting software / website template, and the bet would not have been accepted under normal circumstances;
c) A result has been directly or indirectly affected by a criminal offense;
d) A public announcement regarding the bet was made, which changed the odds essentially
9.4. A combination bet may never contain two or more events whose results may be related (e.g. Argentina will win the World Cup and Messi will be the top scorer of the World Cup). Although AFRICABET INTERNATIONAL LIMITED undertakes all necessary measures to prevent such opportunities, AFRICABET INTERNATIONAL LIMITED reserves the right to cancel combination bets that contain correlated results.
9.5. Furthermore, all bets placed (and/or adopted) under the following conditions will be declared invalid:
9.5.1. Pre-match Betting:
a) The bet is placed after the start of the event;
b) The bet was closed after a related event already was taking place, which has changed the wagering directly and undisputed.
9.5.2. Live Betting:
a) The bet was due to a delay or failed broadcast completed at the wrong price;
b) Betting on events that have already occurred, betting on completed or ongoing events that have major influence on the result (such as total goals or next goal during a penalty shoot);
c) Bets with odds which were displayed with the wrong score.
10.1. You hereby acknowledge and accept that AFRICABET INTERNATIONAL LIMITED has the right to collect your personal data in order to allow you access and use of the Website and in order to allow you to place bets.
10.2. AFRICABET INTERNATIONAL LIMITED hereby acknowledges that in collecting your personal details as stated in the previous provision, we are bound by the Data Protection Act, Chapter 440 of the Laws of Curaçao. AFRICABET INTERNATIONAL LIMITED will protect your personal information and respect your privacy in accordance with best business practices and applicable laws.
10.3. AFRICABET INTERNATIONAL LIMITED will only use your personal data to allow you to participate in the sports betting and to carry out operations relevant to your participation in the sports betting.
10.4. Your personal data will not be disclosed to third parties, unless such disclosure is necessary for processing your requests in relation to your participation in the sports betting or unless it is required by law. You hereby consent to such disclosures.
10.5. You have the right to access your personal data held by AFRICABET INTERNATIONAL LIMITED.
10.6. In order to provide you with an efficient service, AFRICABET INTERNATIONAL LIMITED may require to transfer your personal data from one country to another on world-wide basis. You hereby consent to such disclosures.
10.7. When processing of your betting account and associated transactions, AFRICABET INTERNATIONAL LIMITED may have recourse to credit rating agencies, fraud detection agencies, anti-money laundering agencies. You hereby consent to such disclosures.
10.8. In order to make your visit to the Websites more user-friendly, to keep track of visits to the Websites and to improve the service, AFRICABET INTERNATIONAL LIMITED collects a small piece of information sent from your browser, called a cookie. You can, if you wish, turn off the collection of cookies (please refer to your browser instructions as to how to do this). You must note, however, that turning off cookies may restrict your use of the Websites.
10.9. We may also inform you of changes, new services and promotions we think that you may find interesting. If you do not wish to receive direct marketing data you may opt out of such service (please refer to your browser instructions as to how to do this).
11.1. If you have a complaint , please contact AFRICABET INTERNATIONAL LIMITED:
11.1.1. Via the Customer Support email on [email protected]
11.1.2. AFRICABET INTERNATIONAL LIMITED will use best efforts to resolve a reported matter promptly.
12. Software Protection
12.1. The Website and the computer software are provided "as is”. We make no warranty or representation, whether express or implied, in relation to the satisfactory quality, fitness for purpose, completeness or accuracy of the Website or the computer software.
12.2. We shall not be liable for computer malfunctions, failure of telecommunications service or Internet connections nor attempts by you to participate in placing bets by methods, means or ways not intended by us.
12.3. We cannot guarantee that the Service will never be faulty but we will correct reported faults as soon as we reasonably can. If a fault occurs you should report the fault by email or in writing to the Customer Support.
12.4. Although we shall take all reasonable measures to ensure that the computer software and files are free from computer viruses we cannot and do not guarantee that the computer software and files are free of such problems. It is your responsibility to protect your systems and have in place the ability to reinstall any data or programs lost due to a virus.
12.5. We may temporarily suspend the whole or any part of the Website for any reason at our sole discretion. We may, but shall not be obliged to, give you as much notice as is reasonably practicable in case of such suspension. We will restore the Website, as soon as is reasonably practicable, after temporary suspension.
12.6. In the event of a Website system malfunction all bets are void. In particular, this includes betting events and bets that have been removed from the system due to a failure or had to be removed because of the failure-related errors. This also applies retroactively upon completion of the bet or after completion of the betting event, if the system-related fault and their failure effects have become known until then.
13. Limitation of Liability
13.1. You enter the Website and participate in the betting at your own risk. The Websites and the bets are provided without any warranty whatsoever, whether express or implied.
13.2. Without prejudice to the generality of the preceding provision, AFRICABET INTERNATIONAL LIMITED, its directors, employees, partners, service providers: for their purpose; do not warrant that the software and Website are free from errors; do not warrant that the Websites and / or matches will be accessible without interruptions; shall not be liable for any loss, costs, expenses or damages, whether direct, indirect, special, consequential, incidental or otherwise, arising in relation to your use of the Websites or your participation in the betting.
13.3. You hereby agree to fully indemnify and hold harmless AFRICABET INTERNATIONAL LIMITED, its directors, employees, partners, and service providers for any cost, expense, loss, damages, claims and liabilities howsoever caused that may arise in relation to your use of the Website or participation in the betting.
14. Breaches, Penalties and Termination
14.1. If you breach any provision of these T&C or AFRICABET INTERNATIONAL LIMITED has a reasonable ground to suspect that you have breached them, AFRICABET INTERNATIONAL LIMITED reserves the right not to open, suspend, close your user account, withhold payment of your winnings and apply such funds on account of any damages due to customers.
14.2. You acknowledge that AFRICABET INTERNATIONAL LIMITED shall be the final decision maker of whether you have violated AFRICABET INTERNATIONAL LIMITED’S rules, terms or conditions in a manner that results in your suspension or permanent barring from participation in our site.
15.1. If any provisions of these T&C C is held to be illegal or unenforceable, such provision shall be severed form these T&C and all other provisions shall remain in force unaffected by such severance.
16.1. AFRICABET INTERNATIONAL LIMITED reserves the right to change this terms and conditions and to bring into accord with the current laws in effect. Therefore, these Terms and Conditions are no claims against AFRICABET INTERNATIONAL LIMITED from a practice based on these amendments.
17. Applicable Law and Jurisdiction
17.1. These T&C are governed by the Laws of Curaçao and the parties submit to the jurisdiction of the Curaçao courts.
18. Payment Gateway
18.1. In order to deposit funds into the account, customers can use one of the payment methods that are available on the website of AFRICABET INTERNATIONAL LIMITED. These payment methods are subject to regular updating. The payment methods that are available to customers of AFRICABET INTERNATIONAL LIMITED available include: Credit cards Visa , Debit cards, MasterCards and Mobile Money.